Dellea.biz Computer Services

Contact Us & Support Requests

  • Windows Exclusivity: We are deep experts in Windows PCs. To maintain this high standard, we do not service Apple/Mac products, Chromebooks, Linux systems, mobile devices, or build websites.

  • Home & Small Business Logistics: We travel directly to your location within 25 miles of Great Barrington. We focus on residential and small office setups (up to 10 PCs), so we do not manage corporate enterprise servers, accept drop-offs, or dispatch to temporary tourist lodgings.

  • Desktop & Software Excellence: We handle all Windows software, home Wi-Fi, and desktop hardware. For intensive physical laptop/All-in-One repairs (like cracked screens), we recommend manufacturer depot service. For local internet outages, please contact your ISP directly.

  • Safe Data Practices: We proactively secure your PC, but we do not bypass forgotten Windows passwords, override BitLocker, or handle active ransomware negotiations, as these require specialized forensic recovery labs to prevent permanent data loss.

Please send a message using the form below. We can reply to your email day or night in about 20 minutes, making it the fastest way to get help. If you cannot check your email at all, please let us know and we will call you instead, however phone callbacks are for when email is not possible and take one to two business days to return. Kindly note that any sales or marketing messages will be marked as spam.